CRM Civil

Posted 1 week ago
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Job Description

Full job description

CUSTOMER RELATIONSHIP MANAGER JOB DESCRIPTION

Responsibilities:

· Building and maintaining profitable relationships with key customers.

· Overseeing the relationship with customers handled by your team.

· Resolving customer complaints quickly and efficiently.

· Keeping customers updated on the latest products in order to increase sales.

· Meeting with managers in the organization to plan strategically.

· Expanding the customer base by upselling and cross-selling.

· Understanding key customer individual needs and addressing these.

· Conducting business reviews using CRM programs.

· Knowing your competition and strategizing accordingly.

Requirements:

· Bachelor’s degree/Diploma in CIVIL.

· A minimum of 3 years’ experience.

· Excellent interpersonal and communication skills.

· Proficient in all Microsoft applications.

· Superior product knowledge.

· A team player with leadership skills.

· Maintain a positive attitude focused on customer satisfaction.

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About JCMC Services Private Limited
Jobs Capital is a leading talent Sourcing Company. Since its inception in 2018, Jobs Capital has always endeavored to be a premier provider of quality recruitment services. It consistently works on adding lasting value to the businesses of its clients. At Jobs Capital, we have made rapid strides to be one of the executive search Companies in India. Our focus has always been on middle and senior management talent needs. We recruit for various Industry segments across the globe. Our effective HR solutions to clients across industries have earned us a large and loyal client base, which comprises Multinational Corporations, leading Indian Business Houses, Small Medium enterprises. We, at Jobs Capital, cater to our client's talent needs and contribute to their success story

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