IT Support Engineer
Employment Information
Job Description
Hands on knowledge and experience working on Windows OS (Client
OS and Server OS)
-Hands on knowledge and experience on Active Directory, Azure Administration, O365 administration.
-Basic knowledge of the OSI model, switching and internet routing technologies
-Basic understanding of network concepts, cloud & virtualization tools.
-Understanding of IT infrastructure and Security.
-Ability to assess faults, prioritize, respond and escalate accordingly.
-Clear communicator (both written and verbal).
-Provided technical support for operational administration, Directory Services, servers and TCP/IP networks
-Ensuring correct comprehension, response time and resolution of issues/requests/emails.
-Proficient and knowledgeable and knows how to properly troubleshoot various problems