Key Responsibilities:1. Sales and Customer Engagement:

• Engage customers effectively to understand their preferences and recommend suitable diamond and gold jewelry pieces.
• Achieve monthly and quarterly sales targets by leveraging product knowledge and sales techniques.
• Provide detailed information on jewelry features, quality, and certifications (e.g., diamond grading, hallmarking).
• Offer personalized shopping experiences, including custom jewelry consultations.

2. Inventory and Product Management:

• Maintain knowledge of the latest trends and new arrivals in diamond and gold jewelry collections.
• Ensure jewelry displays are clean, attractive, and replenished as per brand guidelines.
• Manage stock levels and coordinate with inventory teams to meet customer demands.

3. Relationship Building and Networking:

• Build and maintain strong relationships with customers to drive repeat business and referrals.
• Identify potential wholesale or bulk buyers and nurture those relationships.
• Participate in events, trade shows, and exhibitions to represent the brand and expand the customer base.

4. Marketing and Upselling:

• Collaborate with the marketing team to execute in-store promotions, special events, and loyalty programs.
• Upsell higher-value items and cross-sell complementary pieces (e.g., diamond rings with matching bracelets).

5. Documentation and Compliance:

• Accurately handle billing, invoices, and necessary documentation for each sale.
• Ensure all sales adhere to compliance requirements, including certifications and authenticity checks.

6. Reporting and Feedback:

• Provide regular sales reports, customer feedback, and market insights to the management team.
• Share ideas for improving customer experiences and boosting sales performance.

Qualifications: Education:

• Bachelor’s degree in Business, Marketing, or a related field. (Relevant experience may substitute for formal education.)

Experience:

• 2+ years of experience in jewelry sales, preferably in diamond or gold jewelry.
• Familiarity with GIA, IGI, or other certification standards is an advantage.

Skills:

• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Knowledge of jewelry trends, diamond grading, and precious metals.
• Proficiency in CRM software and basic computer skills.
• Fluency in [insert language(s) relevant to the market].

Key Competencies:

• Customer-centric approach with a focus on building long-term relationships.
• Ability to work in a fast-paced, target-driven environment.
• Team player with a positive attitude and a passion for luxury jewelry.
• Detail-oriented and highly organized.

Benefits:

• Competitive salary with performance-based incentives.
• Professional development and training opportunities in diamond and gold jewelry.
• Discounts on jewelry purchases.
• Opportunity to grow within a reputed brand in the luxury jewelry industry.